Delete your account or data

QuranSuite accounts are created by academies, so deletion is done either by your academy or, if you prefer, by us on your request. Pick the situation that fits you.

I am a student, parent, teacher or staff member

1. Ask your academy owner or administrator to remove your account (or your child’s). They can do it from the Students, Parents or Teachers page, and it signs you out everywhere.
2. Or write to us from the email address on the account: support@quransuite.com. Tell us your full name, your academy, your role and, for a child, the child’s name. A parent or guardian must make the request for a child.
3. We check that the request is genuine (we may ask your academy to confirm), then delete the account and the personal data attached to it within 30 days, and confirm by email.

I am an academy owner and want the whole academy deleted

Write to support@quransuite.com from the owner’s email address. We will first offer you an export of your data. When you confirm, we delete the academy, its people, records, messages, recordings and transcripts within 30 days.

What is deleted, and what may stay

• Deleted: profile details (name, email, phone, photo), login, device and push-notification records, messages, learning progress, attendance and notes linked to the person, and any call recordings and transcripts that still exist.
• Kept for a limited time: encrypted backups, which are overwritten on a short fixed schedule, so deleted data disappears from them within about 30 days.
• May be kept as the law requires: invoices and payment records an academy must keep for tax and accounting. Where possible we remove the personal details from them.

Just want to see or fix your data?

You can ask for a copy or a correction in the same way. See our Privacy Policy for all your rights.